Posted on Google mark hagyTrustindex verifies that the original source of the review is Google. The attention to honest customer service is spectacular. Match that with a good American product. I promise you will not regret working with this company. Highly recommend. Mark HagyPosted on Google PugTrustindex verifies that the original source of the review is Google. Excellent communication on our order and good process for the paint and fabrication. Thank you!Posted on Google Ashley AllisonTrustindex verifies that the original source of the review is Google. Edward and his crew did ANOTHER amazing job - I absolutely love our new shutters! They are gorgeous and added so much curb appeal to our home. We've used Custom Shutter Company for many projects over the last 8 years. They are a pleasure to do business with, are always professional and do an outstanding job. I highly recommend them to anyone who is interested in quality workmanship and materials.Posted on Google Harold GrimesTrustindex verifies that the original source of the review is Google. Had new shutters installed and they turned out really good. They really updated the look of our house. Good quality product and good service.Posted on Google Fonde JerniganTrustindex verifies that the original source of the review is Google. Edward Terry & Custom Shutter Company did a great job on replacing my shutters. I’m extremely particular. I looked at shutter companies from all over the country. Custom Shutter Company exceeded all of my expectations. The quality, durability and pricing is great. Don’t waste your time looking anywhere else, I already did. Thanks, EdwardPosted on Google Johnny FowlerTrustindex verifies that the original source of the review is Google. Excellent products, especially the fiberglass range of products. Quality is unmatched in the product category. Service is also efficient and professional. Great company.Posted on Google Matt DykemaTrustindex verifies that the original source of the review is Google. By far best in the business! Edward Terry is phenomenal!! Personally came and made sure everything was installed properly. Great company and HIGHLY recommended!!Posted on Google Nathan Parsons-SchwarzTrustindex verifies that the original source of the review is Google. Very disappointed with this company and I really wish I would have never ordered from them. The shutters first arrived over a month late. I contacted them to request a refund and was told that refunds are not an option. Normally, a delay wouldn’t have been an issue, but I needed new shutters before I could put the house on the market. When the shutters did arrive, they were broken, so I had to wait an additional two weeks for replacements. The replacements also arrived damaged. I contacted the company again and never heard back. I had to pay a contractor to glue the pieces back Do yourself a favor and buy shutters somewhere else. They are very responsive and polite until they charge your credit card and then they couldn’t care less. Edit: Everything I said is very true and this company knows that. I received two sets of broken shutters, no refund and no response to my last email. I honestly feel as though my money was stolen. Edit 2: To be clear, I only ever received broken shutters. That is the reason for this bad review. I paid $900 and received broken products twice. I did email saying I no longer needed them when they were several weeks late and I was trying to list the house. I hope this review helps others to avoid my mistake.Posted on Google Taylor RichersonTrustindex verifies that the original source of the review is Google. Eric and Edward are very professional. Beautiful shutters can quickly and we’re installed without any problems by the company. Very pleased with product quality and service!Posted on Google Marnie BoydTrustindex verifies that the original source of the review is Google. My husband and I began our shutter research in January 2020, and by March had found Edward Terry and committed to do business with him. We had a number of obstacles along the way, but were finally able to order in August. Edward was always patient, kind, and understanding. By the time we did our installation in November I felt I had a new friend on the other side of the US! And the shutters are perfect, exactly what I've wanted for many years.Load more
Our Daphne franchise delivers professional window treatment services throughout Baldwin and Mobile Counties. William Travis and our skilled installation team maintain the same standards for quality and precision across every project.
Service Areas Include:
William Travis provides expert guidance to homeowners throughout the Alabama Gulf Coast region who need quality window treatments. He’s familiar with the unique demands of coastal living, from high humidity and salt air to hurricane season preparations, and helps clients choose solutions built to withstand these conditions. Whether you’re located in a beachfront home in Gulf Shores or a residential neighborhood in Fairhope, William matches products to your home’s requirements.
William keeps the selection process simple and pressure-free. He explains different materials and configurations clearly, addressing your concerns without steering you toward unnecessary features. His team ensures precise window measurements and careful installation so your treatments fit correctly and function as expected. From consultation through completion, you receive honest recommendations and quality workmanship.